Subject: Trainer Candidate - Preeti Preeti
From: Preeti Preeti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Aug 2022 02:22:52 -0400

Tech Support
Test

Name

Preeti
Preeti

E-mail

[email-masked]

Phone Number

(91) 8851966083

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

West Delhi

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

C Voter news research organisation

Quality auditor

10 aug

20k

Previous Employer 1

Previous
Employer 2

If Selected, how much time do you need
to join?

15 days

Please briefly
describe your work experience specifically in Quality?

Result
oriented professional with experience in Data Analysis, auditing, digital
marketing, content writing and video editing.

Have you worked as a
Quality Manager in a Call Center/Customer Service/BPO Environment?

Yes

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

1.Going above and beyond the initial project
scope.

2.Finishing ahead of schedule.

3.Sticking around to make sure the customer 4.knows exactly how to use the
product they purchased.

5.Providing goods and services at a reasonable

price, which creates significantly more value

6.Resolving Problems the First Time

What according to you
makes you a good candidate for this position?

I am
confident that I am a good fit for this position for several reasons, but most
specifically because of my dedication to going above and beyond in a
job

On a scale of 1 - 5 please rate your fluency in
spoken English

2