Subject: Arabic Language Test - Syed Farzan
From: Syed Farzan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Aug 2022 04:32:37 -0400

Foreign Language
Screening Test

Name

Syed Farzan
/  (91) 9676204394    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Sir/Mam,

Our delivery executive tried to delivered the product but it could not be
delivered due to incomplete address, request you to confirm your address once
again .

Regards,

SD Farzan

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Sir/Mam,We apologise for the inconveniences caused, I believe this damage
happened while the product was in transit,but don't worry we will replace it
with a new TV

Thanks and regards,

SD Farzan.