Subject: Trainer Candidate - Najneen Yakub
From: Najneen Yakub <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Aug 2022 04:12:06 -0400

Tech Support
Test

Name

Najneen
Yakub

E-mail

[email-masked]

Phone Number

(9717480861) 09717480861

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

New Delhi

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

cyfuture private limt

hindi content writer

2 Dec
2022

20000

Previous Employer 1

Previous
Employer 2

If Selected, how much time do you need
to join?

immediately

Please briefly
describe your work experience specifically in Quality?

i have
one year experience

Have you worked as a Quality Manager in
a Call Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

In starting, I attended the English medium school but due to a
financial crisis, I had to go to the Hindi medium school. That situation was
very tough for me

What according to you is the difference
between good and great customer service. (Explain in 4 - 6 sentences)

Attitude is everything, and a positive attitude goes a long way
in providing excellent customer service

What according to
you makes you a good candidate for this position?

I’m
confident that I can bring this type of success to this position.

On a
scale of 1 - 5 please rate your fluency in spoken English

3