Subject: Tech Support Candidate - Mahi Singh
From: Mahi Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 31 Jul 2022 12:57:26 -0400

Tech Support
Test

Name

Mahi
Singh

E-mail

[email-masked]

Phone Number

(+91) 8958987289

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Agra

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Step1:i will check the web address for typos.

Step2:i will check my internet connection is working normally.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Swipe up from the bottom of the screen.

Touch and hold bluetooth.

Tap on pair new device.

Tap the name of the bluetooth device i want to pair with my device.

What according to you makes you a good candidate
for customer service or technical support job?

Communication skills

Positivity

Professionalism

Patience

On a scale of 1 - 5 please rate your fluency in
spoken English

3