Subject: Trainer Candidate - Aditya Nath Yadav
From: Aditya Nath Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Jul 2022 23:37:40 -0400

Tech Support
Test

Name

Aditya Nath
Yadav

E-mail

[email-masked]

Phone Number

(+91) 8851008569

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Gorakhpur

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

VENUS INDUSTRIAL CORPORATION
PVT LTD

QUALITY ENGINEER

13/082021

22000

Previous Employer 2

NA

If Selected, how much time do you need
to join?

2 WEEKS

Please briefly
describe your work experience specifically in Quality?

Quality
in process.

Have you worked as a Quality Manager in a Call
Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

I take meeting with quality team to discuss quality control
time to time.

I provide training to workers time to time.

All work done with 5s method.

If there is difficult problem in part then I marked them and discussed to our
senior to employment the solution of that problem.

I take measurement of parts time to time to ensure that parts have no defects.

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

Good
customer service reps will get the problem solved eventually. Great customer
service reps will get it solved immediately, doing everything they can to remedy
the problem at hand.

What according to you makes you a
good candidate for this position?

I take all responsibility
seriously.

I can handle all situations.

I will do my best for company growth as well as me.

On a scale of 1 - 5
please rate your fluency in spoken English

4