Subject: Trainer Candidate - Apeksha ......
From: Apeksha ...... <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Jul 2022 09:03:51 -0400

Tech Support
Test

Name

Apeksha
......

E-mail

[email-masked]

Phone Number

(91) 7903224197

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Ghaziabad

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

Previous Employer 1

NA

Previous
Employer 2

NA

If Selected, how much time do you need
to join?

Immediately

Please briefly
describe your work experience specifically in Quality?

I have
not any work experience in Quality.

Have you worked as a
Quality Manager in a Call Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

I never feel any situation difficult

What according to you
is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Great customer service means empathise our
customers.

Resolve the issues of customers as soon as possible.

What according to you makes you a good candidate
for this position?

According to me my people skill makes me a good
candidate for this position as i find it easy to connect with new person and i
can empathise them.

On a scale of 1 - 5 please rate your
fluency in spoken English

4