Subject: Tech Support Candidate - Mamta Shirsath
From: Mamta Shirsath <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Jul 2022 03:33:50 -0400

Tech Support
Test

Name

Mamta
Shirsath

E-mail

[email-masked]

Phone Number

(860) 0547257

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Bhadgaon

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. Refresh the page

2. make sure JavaScript s enabled

3. Make sure Cookies are enabled

4. Clear your cache and cookies

5. Make sure your web browser is up to date

6. Try different web browser

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Touch
the bluetooth icon.

2. Tap pair new device.

3. Tap the name of the Bluetooth device you want to pair with your device.

What according to you makes you a good candidate
for customer service or technical support job?

1. Good
communication skills

2. Problem solving skills

3. Good knowledge of subject you working

On a scale of 1 - 5
please rate your fluency in spoken English

4