Subject: Tech Support Candidate - Srijan Singh Dixit
From: Srijan Singh Dixit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Jul 2022 01:05:33 -0400

Tech Support
Test

Name

Srijan
Singh Dixit

E-mail

[email-masked]

Phone Number

(91) 9625228109

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

New Ashok Nagar

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Speakers & Audio
VoIP
Troubleshooting

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Niti Technologies India Software

Frontend Developer

17000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Live Chat
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1- First I Click on wi-fi symbol than  go to
open network and internet setting

2- Click on wi-fi  and open the option network and sharing center

3- After that go to connections (wifi name) click on it.

4- Click on properties and go to IPV 4 .

5- Than click on properties and go to option (use the following DNS server
Addresses) .

6- Preferred DNS server:    8.8.8.8

Alternate DNS server:    8.8.4.4

7- Than check in ( Validate setting upon exit)

8- Than close all tabs

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1- Turn on
Bluetooth in mobile and power on BT speaker.

2- Than Open Bluetooth on mobile and searching for new device .

3- If bluetooth didn't search new device than ,press the volume + button of BT
speaker for pairing .

4- After that it will ask permission for pairing than give it permission.

5- Than device will connected successfully .

What according to
you makes you a good candidate for customer service or technical support
job?

I am fully committed, knowledgeable and confident employee who
possesses the necessary skills , qualities, and experience to meet the demand of
the job description.

If you hire me within this position ,I will quickly get up to speed in the role
and start contributing to the team's objective so that so that you immediately
see a positive return on your investment .

On a scale of 1 - 5
please rate your fluency in spoken English

5