Subject: Tech Support Candidate - NAVEEN BHASKAR
From: NAVEEN BHASKAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jul 2022 03:58:09 -0400

Tech Support
Test

Name

NAVEEN
BHASKAR

E-mail

[email-masked]

Phone Number

(+91) 8755037915

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

AGRA

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
MacOS
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

WATTMONK TECHNOLOGIES PVT
LTD

CAD
ENGINEER

28 FEB 2022

30000

Previous Employer 2

TESTBOOK

TELE
COUNSELOUR

15 JULY 2022

20000

In your past
experience you have (select all that applies)

Interacted
with Domestic customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1.
RESTART THE DEVICE.

2.MAKE SURE THE INTERNET CONNECTION WORKS WELL.

3.MAKE SURE THERE IS NO ERROR IN TYING.

4.CHECK WHETHER THE WEBSITE IS DOWN FOR EVERYONE OR JUST FOR ME

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.FIRSTLY POWER ON THE DEVICE SO THAT ITS
BLUETOOTH IS ON.

2.TURN ON MOBILE PHONE BT AND MAKE IT DISCOVERABLE.

3.THEN SEARCH IN MOBILE FOR THE DEVICE AND THEN CLICK THE NAME OF THE SPEAKER TO
CONNECT.

4.ENJOY THE SOUND.

What according to you makes you a
good candidate for customer service or technical support job?

1.I HAVE A GOOD EXPERIENCE IN CUSTOMER DEALING.

2.ALSO I HAVE EXCELLENT KNOWLEDGE IN TECH.,MOBILES AND COMPUTER BASICS

3.CAN SPEAK ENGLISH PROFICIENTLY.

On a scale of 1 - 5
please rate your fluency in spoken English

4