Subject: Tech Support Candidate - Ajaz Ahmad Hajam
From: Ajaz Ahmad Hajam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Jul 2022 02:00:15 -0400

Tech Support
Test

Name

Ajaz Ahmad
Hajam

E-mail

[email-masked]

Phone Number

(91) 6005944705

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

DELHI

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

integer telecommunication Services pvt ltd.

Associate Utran
Engineer

12/10/2021

23000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Live Chat
Used a case management
tool
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Restart
My Device

Make sure you have internet connection.

check the website is down for everyone or only for me

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Swipe down from the top of the screen.

Touch and hold Bluetooth .

Tap Pair new device.

If you don't find Pair new device, check under "Available devices" or tap More.

Refresh.

Tap the name of the Bluetooth device you want to pair with your device.F

ollow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

What makes me an ideal candidate for a customer service job is
my sincerity and commitment to deliver excellence. This taught me a very crucial
realization... that the every service is reflection of a company's vision and
mission. My passion is always to deliver an uncompromising service to customer's
while sticking to the company's corporate principles. I always make it my goal
to personalize my interaction with customers to maintain and create new
relationships.

On a scale of 1 - 5 please rate your fluency in
spoken English

4