Subject: Tech Support Candidate - Devarinti Sasikala
From: Devarinti Sasikala <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jul 2022 12:14:11 -0400

Tech Support
Test

Name

Devarinti
Sasikala

E-mail

[email-masked]

Phone Number

(517352) 8247369873

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Banglore

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Hardware - Basic
Core
java

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.Refresh the page.

2.Check out the Internet connection.

3.Make sure the web browser is up to date.

4.Restart the web browser.

4.Try different web browser.

5.To check if the Website is down for everybody or just me.

6.Clear the browser history and cache.

7.Restart the Computer.

8.Logout and the log back to in the account.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.Swipe down from the top of the screen.

2.Touch and hold the Bluetooth.

3.Tap pair new device.

4.Tap the name of the Bluetooth device you want to pair with your device.

5.Follow any on screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

1.Because I am Fresher.

2.I need to Improve my skills & Knowledge.

3.So I need one platfrom.

On a scale of 1 - 5 please rate your
fluency in spoken English

3