Subject: Tech Support Candidate - Suvamay Mahapatra
From: Suvamay Mahapatra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jul 2022 08:05:23 -0400

Tech Support
Test

Name

Suvamay
Mahapatra

E-mail

[email-masked]

Phone Number

(+91) 7872652046

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

kolkata

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
core java,
J2EE,SQL

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.Ooen a new tab an check to see if you can load
another website like google.com or youtube.com.

if you can open another site skip down to The problem only happens with
certain websites.

if you cannot open another site continue on to the next step.

2.Launch another browser like MICROSOFT EDGE/INTERNET EXPLORER and try to open
the site you were having problems with.

3.if the site doesn't work in another browser then -

try clearing browser's cookies and cache

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. put your Bluetooth device in paring mode by
pressing and holding the power button or pairing button.

2. Android:- Go to settings>Connected devices>Bluetooth. select pair new
device and then tap the speaker's name.

What according to
you makes you a good candidate for customer service or technical support
job?

1. I'm aware of the latest trends in IT and Software.

2. Attention to the details and high concentration.

3. I'm adaptive in any environment and have patience to listen to
them(people).

4. I'm hungry to gain knowledge .

5. It's my hobby to solve the customers issues and i enjoy troubleshooting
other's issues.

On a scale of 1 - 5 please rate your
fluency in spoken English

3