Subject: Tech Support Candidate - Pranshu Barthwal
From: Pranshu Barthwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jul 2022 05:48:31 -0400

Tech Support
Test

Name

Pranshu
Barthwal

E-mail

[email-masked]

Phone Number

(110043) 7906561401

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Najafgarh,South west
Delhi.

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

If I get an error while opening
(www.ndtv.com)website.

1) Firstly I will refresh the page of the website.

2) I will close the search engine and restart it .

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First
switch on the button  of the Bluetooth speaker given ,then open the Bluetooth
in our personal hand set and connect it with speaker. It is a wireless system
including wire also given at the same time for the convinence of the
customer.

What according to you makes you a good candidate
for customer service or technical support job?

I have a
good verbal and written communication skills of English as well as technical
knowledge about the devices like amplifier and transistor etc because I have
diploma in  electrical engineering .

On a scale of 1 - 5
please rate your fluency in spoken English

4