Subject: Trainer Candidate - Chandrashekhar Bind
From: Chandrashekhar Bind <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jul 2022 04:02:48 -0400

Tech Support
Test

Name

Chandrashekhar Bind

E-mail

[email-masked]

Phone Number

(91) 7972459606

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Okhla  Jamia Nagar

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NAARITVA LIBAS

OWNER

NA

25000

Previous
Employer 1

FASHID WHOLESALE

SALES EXECUTIVE

1.5
YEAR

18000

Previous Employer 2

UTTAM GALVA STEELS LTD

JUNIOR
ENGINEER

4 YEARS

21000

If Selected, how much time do you need
to join?

IMMEDIATE

Please briefly
describe your work experience specifically in Quality?

I have
worked as Quality department in Galvanizing Industry and also worked as Quality
checker in ecommerce where we were used to check customers order with proper tag
and fabric and also order specific related products which we are sending.

Never got a complaint regarding Quality issue.

Have you worked as a
Quality Manager in a Call Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

During my Technical Job I used to handle 15 labour's under My
team and whenever I used to give them job or work I am strictly following my
Boss rules and KRA and achieved daily targets anyhow without any injury or
accident with proper time management and making my team always
motivated.

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

Good
customer service means we are delivering best service regarding to Our company's
SOP which is given by company.

Great customer service Includes regular touch with our buyer and customer and
asking them about why they are not buying our products and also if any issue
they are facing let us know so that we can fix that issue and make our 1 time
buyer as regular buyer.

What according to you makes you a
good candidate for this position?

I can achieve Your given KRA
or target which is given by Company.

Also I can sell whatever you want to sell to any customer in the world.

My communication skills are better with international client and I used to work
in company like My own work .

I am dedicated to my work always.

On a scale of 1 - 5
please rate your fluency in spoken English

5