Subject: Tech Support Candidate - Basit Anwar
From: Basit Anwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jul 2022 14:50:02 -0400

Tech Support
Test

Name

Basit
Anwar

E-mail

[email-masked]

Phone Number

(+91) 8376064526

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida sector 62

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Hardware - Basic
Speakers
& Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

restsart the device.

check internet connection.

i will clear cache.

i will check if site is down or not.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.we will
turn on bluetooth on mobile phone.

2.then we will tap pair new devices.

3.we will see if we find a match.

4. if yes then we are done,if no then we will refresh or check under available
devices.

What according to you makes you a good candidate
for customer service or technical support job?

The most
important thing is effective communication skills.

Secondly we should have good technical knowledge.

Also we should be able to create good relationship with customers.

On a
scale of 1 - 5 please rate your fluency in spoken English

4