Subject: Tech Support Candidate - Aman Gupta
From: Aman Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jul 2022 06:47:01 -0400

Tech Support
Test

Name

Aman
Gupta

E-mail

[email-masked]

Phone Number

(992) 9927966727

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Pilibhit

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. I will check my network connection

2. I will refresh the page.

3. If still not working than restart the pc and check the above mentioned case
again.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Turn on my speaker

2. Turn on my mobile's Bluetooth

3. Connect it with speaker's Bluetooth.

What according to you makes you a good candidate
for customer service or technical support job?

As I can
make anyone understood about anything.

Though I don't have any prior work experience but I know that I can do my best
with the mentioned role.

On a scale of 1 - 5 please rate your fluency in
spoken English

3