Subject: Re: Arabic Language Test - Hala Habib
From: Elharith Elsiddig <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, aishwarya jaiswal <[email-masked]>
Date: Mon, 25 Jul 2022 06:33:05 -0700 (MST)

Hi 

Syntax ,spelling , grammar , everything is fine 

Regards, 
Elharith 

From: "Ashish Dabral" <[email-masked]> 
To: "Elharith Elsiddig" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "aishwarya jaiswal" <[email-masked]> 
Sent: Monday, July 25, 2022 6:55:05 PM 
Subject: Fwd: Arabic Language Test - Hala Habib 

Hello Elharith, 

Can you please evaluate this AR test? 

Regards, 
Ashish Dabral 

From: "Hala Habib" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Deeksha" <[email-masked]>, "aishwarya jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, July 19, 2022 3:48:22 AM 
Subject: Arabic Language Test - Hala Habib 

	
	
			Foreign Language Screening Test 
		Name 	Hala Habib / (+91) 9810119460 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello dear customer, 

Thank you for contacting us. 

We apologize for the inconvenience caused to you. 

Please provide us with your address information so that we can update it. 

Thank you for contacting us. 

your friends, 
Support Team. 

مرحبا عزيزنا العميل، 

شكرا على تواصلك معنا. 

نعتذر عن الإزعاج الذي تسببنا به لكم. 

يرجى منكم تزويدنا بمعلومات عن العنوان لكي يتم تحديثها. 

شكرا لتواصلك معنا. 

اصدقائك، 
فريق الدعم. 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello dear customer, 

Thank you for contacting us. 

We apologize for the inconvenience caused to you. This is not the experience we wish our customers to have when shopping with us. 

We have submitted your request to our relevant department, knowing that our team will contact you to help you solve the problem as soon as possible. 

We ask that you allow us to work on the required. 

We appreciate your patience. 

your friends, 
Support Team. 

مرحبا عزيزنا العميل، 

شكرا على تواصلك معنا. 

نعتذر عن الإزعاج الذي تسببنا به لكم. هذه ليست التجربة الذي نتمنى لعملائنا الحصول عليها عند التسوق معنا. 

لقد رفعنا طلبكم إلى قسمنا المختص، علما أن فريقنا سيتواصل معكم لمساعدتك في حل المشكلة في أسرع وقت ممكن. 

نطلب منكم السماح لنا للعمل على المطلوب. 

نقدر صبركم. 

أصدقائك، 
فريق الدعم.