Subject: Tech Support Candidate - manav kumar
From: manav kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 09:16:12 -0400

Tech Support
Test

Name

manav
kumar

E-mail

[email-masked]

Phone Number

(+91) 7042665505

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

delhi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic

In your past experience you have
(select all that applies)

Interacted with customers
over Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Step
1:-Restart My Device

Step 2:-check internet connection workes

Step 3:-check the website is down for everbody

Please list the
steps to connect a Bluetooth speaker to your mobile phone.

I did'nt
get your audio

What according to you makes you a good candidate for
customer service or technical support job?

I feel that
I’m qualified because I have a bachelor’s degree in computer science. I have
advanced skills with customer support tools like Zendesk. Also, I have five
years of experience as a technical support specialist in the software industry.
I know your company operates on global scale, and I can provide support in both
English and Spanish

On a scale of 1 - 5 please rate your
fluency in spoken English

3