Subject: Tech Support Candidate - Shivam Sharma Shivam
From: Shivam Sharma Shivam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 08:06:11 -0400

Tech Support
Test

Name

Shivam
Sharma Shivam

E-mail

[email-masked]

Phone Number

(91) 6398876619

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

No

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First
check the proper url

And then check the ssl (socket secure layer ) certification.

Then check the server of ndtv

And check all Apache services

And implement service httpd restart

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Open
Bluetooth on both devices

Then make a pair between the devices and connected the same

What according to you makes you a good candidate
for customer service or technical support job?

Good
interaction with clients and should be confident

On a scale of 1 - 5 please rate your fluency in
spoken English

4