Subject: Fw: Tech Support Candidate - Abhishek kumar thakur
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 10:48:20 +0000

no
________________________________
From: Abhishek kumar thakur <[email-masked]>
Sent: Saturday, July 9, 2022 3:06 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Abhishek kumar thakur

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Abhishek kumar thakur
E-mail  [email-masked]
Phone Number    (+91) 9304099106
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Patel Nagar ,New Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Check Your Connection (and Other Sites) First, let's get the obvious out of the way: are you connected to the internet? ...
2.See if the Problem Is on Your End or Theirs.
3.Browse a Cached Version of the Page.
4.Disable Add-Ons and Other Interfering
  Software.
5.Narrow Down the Problem.
6. Fix Your DNS.
7. Fire up a VPN.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Swap down from the top of the screen.
2. Touch and hold Bluetooth.
3. Tap Pair new device. If you don't find Pair new
   device, check under "Available devices" or tap
   More. Refresh.
4. Tap the name of the Bluetooth device you want
   to pair with your device.
5. Follow any on-screen instructions.
What according to you makes you a good candidate for customer service or technical support job? I sees every problem as an opportunity to improve or showcase their skill.
On a scale of 1 - 5 please rate your fluency in spoken English  4