Subject: Fw: Tech Support Candidate - Shreyanshi Dagwar
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 10:47:29 +0000

no
________________________________
From: Shreyanshi Dagwar <[email-masked]>
Sent: Saturday, July 9, 2022 2:02 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Shreyanshi Dagwar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Shreyanshi Dagwar
E-mail  [email-masked]
Phone Number    (91) 7733977607
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Mandsaur
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na
Previous Employer 1     Na
Previous Employer 2     Na
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Yes, we can do following process to acces website:-
1. Firstly we have to check the internet connection is on or off.
2. Try another device or website.
3. Scan for viruses.
4. Clear the cache.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. We have to on the bluetooth power of mobile as well as speaker.
2. Pair the device.
3.clicking on pair the device is connected.
What according to you makes you a good candidate for customer service or technical support job? My communication and problem solving skills makes me a good candidate for role.
Also I came from the technical background so this can help in this role as the role is technical support.
On a scale of 1 - 5 please rate your fluency in spoken English  5