Subject: Fw: Tech Support Candidate - Rohini shukla
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 10:46:25 +0000

no
________________________________
From: Rohini shukla <[email-masked]>
Sent: Saturday, July 9, 2022 1:27 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Rohini shukla

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Rohini shukla
E-mail  [email-masked]
Phone Number    (+91) 9161761555
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Mathura
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        MP2IT PVT. LTD  Technical Executive     30 days notice period   14000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.Restart my device.
2. Make sure the internet connection works.
3. Check if the website is down for everybody or just me.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn on the Bluetooth on both the devices.
2. Search for a device on mobile for pairing.
3. Once device will found start pairing the device.
4.  After pairing connect the device and enjoy.
What according to you makes you a good candidate for customer service or technical support job? I like to interact with people, solve there problems and have good relation with peoples around me. In my job profile I have to deal with clients resolve there concerns and make sure to give satisfactory solutions to the client.
On a scale of 1 - 5 please rate your fluency in spoken English  4