Subject: Fw: Tech Support Candidate - Prince .
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 10:44:49 +0000

no
________________________________
From: Prince . <[email-masked]>
Sent: Friday, July 8, 2022 11:21 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Prince .

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Prince .
E-mail  [email-masked]
Phone Number    (177204) 8091732039
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Daulatpur Chowk
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na
Previous Employer 1     Na
Previous Employer 2     Na
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.Firstly, I will make sure that my internet is working properly if not then before proceeding further I will solve the internet connection issue.

2. Many basic problems can be solved simply by restarting our device. So, I will try to restart my
device.

3. I will check that the website is just down for me Or for everyone.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. First step is to turn On the bluetooth enabled speaker.
2. Turn On the bluetooth from the mobile phone.
3. Search for the speaker name in my bluetooth list in my mobile phone.
4. Then I will click on speaker name and speaker will paired with mobile phone.
What according to you makes you a good candidate for customer service or technical support job? First of all my good comunication skill and fluency In english language. Secondly I am a music lover and spend my alone time in listening music by bluetooth headphones Boat Rockerz 510.
On a scale of 1 - 5 please rate your fluency in spoken English  4