Subject: Fw: Tech Support Candidate - samrat sharma
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 10:38:19 +0000

no
________________________________
From: samrat sharma <[email-masked]>
Sent: Friday, July 8, 2022 1:29 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - samrat sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    samrat sharma
E-mail  [email-masked]
Phone Number    (411015) 7020998608
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Pune
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Linux
Networking - advance
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Verificient tenchnolegies       Data analyst    Working         25k
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Many basic problems can be solved simply by restarting your device. This clears caches, and forces the device to re-load the program or web page you may be having issue with, rather than use something that may be partially wrong.

Make Sure the Internet Connection Works
Open your browser. In the address bar at the top, type in google.com, then push Enter or Return.

Make sure you're able to load Google.com. Once this loads, make sure you're able to search. Type something in the Search box, then select Google Search.

Make sure JavaScript is enabled
While all websites should aim to work as best as possible without relying on JavaScript, the fact is that most websites these days do unfortunately require JavaScript to be enabled. If you don't have JavaScript enabled then some websites won't load at all, or will only partially load, so making sure you've got it enabled in your web browser is a good place to start.

Make sure Cookies are enabled
The next step is to check whether cookies are enabled. You should only ever need "First-party cookies" enabled ("Third-party cookies" are only usually used by advertisers and social network trackers) - but if you need to, you can check if Third Party cookies are enabled as well

Make sure your web browser is up to date
If you're using a very old web browser then it might be having trouble working with modern websites. First, check if your web browser is up to date or not if not then update

Now at the last we will figure out the network

Configuring to Google Public DNS

Sometimes inconsistency with your DNS can cause such errors. To eliminate it switch to Google Public DNS.

How to change or configure to Google DNS?

Run the command ncpa.cpl

In Network Connections select Properties of your current network by Right-clicking.

Choose Internet Protocol Version 4 (TCP/IPv4)

Choose Use the following DNS server addresses and modify them with the following values

8.8.8.8

8.8.4.4

Similarly, Choose Internet Protocol Version 6 (TCP/IPv6) and change the DNS as

2001:4860:4860::8888

2001:4860:4860::8844

Restart your network and check. Hope it works :)
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Swipe down from the top of the screen.
Touch and hold Bluetooth .

Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.

Tap the name of the Bluetooth device you want to pair with your device.
What according to you makes you a good candidate for customer service or technical support job? I believe that I am the best candidate for this position because of my extensive customer service and management experience and my ability to adapt to any situation. I have a passion for success and goal oriented demeanor that would push me to accomplish my set tasks. Also, with my personable character, I can work well and communicate with others to contribute to team efforts. In all that I do, I would strive to advance the company, and I feel that my previous work experience proves that.
On a scale of 1 - 5 please rate your fluency in spoken English  5