Subject: Fw: Tech Support Candidate - Kazato assumi
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 10:36:52 +0000

doubt but quick interview
________________________________
From: Kazato assumi <[email-masked]>
Sent: Friday, July 8, 2022 12:16 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Kazato assumi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Kazato assumi
E-mail  [email-masked]
Phone Number    (+91) 8787567503
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Noida, Sector 4
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Networking - basic
Hardware - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      Na
Previous Employer 1     Syncomint Solution Pvt Ltd      Electronic trainer      March 2022      15000
Previous Employer 2     Triumph Infosyst Skills Development and Services        Trainer July 2021       10000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Check internet connection.
2. Clear cache, cookies, and history.
3. Open www.ndtv.com from other browsers.
4. Load other websites like google.com, Facebook.com, etc
5. If all other websites are working and only www.ndtv.com is showing an error I will assume the server is under maintenance and wait until it's up again.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Switch on Bluetooth on your phone by clicking the Bluetooth icon or going to settings>bluetooth>on (settings may vary according to phone)
2. Search for the Bluetooth name of your speaker on your phone. When found click on the Bluetooth name and it will connect automatically
What according to you makes you a good candidate for customer service or technical support job? A person with good technical skills who is passionate about the work.
He/ she might not necessarily be highly qualified.
On a scale of 1 - 5 please rate your fluency in spoken English  4