Subject: Fw: Tech Support Candidate - Sumit kumar Yadav
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 10:29:22 +0000

no
________________________________
From: Sumit kumar Yadav <[email-masked]>
Sent: Friday, July 8, 2022 12:03 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Sumit kumar Yadav

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Sumit kumar Yadav
E-mail  [email-masked]
Phone Number    (91) 8317028517
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Fridabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Many basic problems can be solved simply by restarting your device. This clears caches, and forces the device to re-load the program or web page you may be having issue with.And make sure the internet connection works and Check if the Website is Down for Everybody or Just Me.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First step on the bluetooth speaker and second step on mobile phone bluetooth and scanning the device after scanning the device pairing the scanning device and connect the bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? Three important qualities of customer service center around three  professionalism, patience, and a “people-first” attitude.
On a scale of 1 - 5 please rate your fluency in spoken English  3