Subject: Fw: Tech Support Candidate - AMIT SINGAL
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 10:23:43 +0000

interview
________________________________
From: AMIT SINGAL <[email-masked]>
Sent: Thursday, July 21, 2022 3:16 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - AMIT SINGAL

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    AMIT SINGAL
E-mail  [email-masked]
Phone Number    (91) 9992707805
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      BAHADURGARH
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        ICA EDU SKILLS PVT LTD  Assistant Manager - IT Support          35329
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. First, I will check the internet connection of the computer.
2. Website is from which category ( May be IT, team, block this category from firewall)
3. Clear cache memory of the browser
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. First we have to switch on the speaker.
2. select Bluetooth mode on the speaker setting.
3. Switch ON the mobile Bluetooth and scan the nearest available devices when the speaker model is visible on your mobile screen click to connect.
What according to you makes you a good candidate for customer service or technical support job? Last 7 years I am working as an IT Support Engg. I am dedicated to the work.

On a scale of 1 - 5 please rate your fluency in spoken English  3