Subject: Fw: Tech Support Candidate - Vineet Dabral
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 10:23:22 +0000

no
________________________________
From: Vineet Dabral <[email-masked]>
Sent: Thursday, July 21, 2022 4:46 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Vineet Dabral

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Vineet Dabral
E-mail  [email-masked]
Phone Number    (0120) 9711951540
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      NOIDA SECTOR 51 KENDRIYA VIHAR APARTMENTS
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        IBM     TSE     Working 30,000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  As we are trying to open s website (www.ndtv.com) on our browser and you will get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem.
Please list the steps to connect a Bluetooth speaker to your mobile phone.         Swipe down from the top of the screen.
   Touch and hold Bluetooth .
   Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
   Tap the name of the Bluetooth device you want to pair with your device.
   Follow any on-screen instructions.
What according to you makes you a good candidate for customer service or technical support job? I can listen and understand the scenario very well and then try to resolve the issue of user.
On a scale of 1 - 5 please rate your fluency in spoken English  4