Subject: Fw: Tech Support Candidate - Saurabh Sharma
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 10:21:41 +0000

no
________________________________
From: Saurabh Sharma <[email-masked]>
Sent: Thursday, July 21, 2022 5:41 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Saurabh Sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Saurabh Sharma
E-mail  [email-masked]
Phone Number    (110053) 9899351447
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Bhajanpura, North Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I'll check if the domain name is correct, if it's correct then I'll check my internet settings whether my internet connection is working or not if it's working then I'll check my browser settings to clearify that I don't block the cookies for the site mistakenly if all the things will ok then I'll refresh the site and try again.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step 1. Turn on your phone Bluetooth.
Step 2. Switch on your Bluetooth device.
Step 3. Search for available Bluetooth devices on your phone.
Step 4. Then click on the Bluetooth device name in the phone.
Step 5. It will ask you pair with the Bluetooth device then click yes.
Step 6. And now your Bluetooth device is connected with your phone.
What according to you makes you a good candidate for customer service or technical support job? I think I can handle the customers greatly and deal with them according to their problems and help them to solve their issues with their devices with my technical expertise.
On a scale of 1 - 5 please rate your fluency in spoken English  4