Subject: Fw: Tech Support Candidate - Aditya Kanojiya
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 10:20:57 +0000

no
________________________________
From: Aditya Kanojiya <[email-masked]>
Sent: Thursday, July 21, 2022 8:47 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Aditya Kanojiya

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Aditya Kanojiya
E-mail  [email-masked]
Phone Number    (+91) 6392927923
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Kanpur
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly, i save all necessary work to prevent data Loss. Then i restart the devices. This way clear Caches, and forces the device to re-load the Program or web page you may be having issues With. After rebooting if you have again same Problem come. Then check internet connectivity Works properly or not. Then search on google What you want with google. Make sure search Load properly. If searching doesn't work, then there's reason to believe that you're not connected to the Internet. Fix the connection issue before proceeding. Check if the Website is Down for Everybody or Just Me. search on google isup.me On this site, type in the website address you're having problems reaching site up or site down. So that's all about troubleshooting.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First open Put the speaker in pairing mode Switch on the speaker and long press the Bluetooth button on the device. Go to settings in our phone (both Android and iOS) and select the Bluetooth settings option. then switch-on Bluetooth on mobile Device. Wait for the phone to connect. If you don't find Pair new device, check under "Available devices" or tap More. Refresh. Then connect to speaker to mobile device.
What according to you makes you a good candidate for customer service or technical support job? In my opinion "Customer First" is a mantra for any Organization to succeed in its business. Being responsive with positive attitude, taking accountability & ownership, understanding Customer issues. So, i always give a good response to my customers and i always connect with customers and check customer feedback also because this is a good tool for measuring services. And technical support job, I have always been fascinated by technology, and I enjoy working with people. It's my hobby to solve the customers' issues, and I enjoy troubleshooting other's issues. I also come a technical background So, i believe gave my best performance in any organization. My technical skills include coding, data algorithm, computer networking so i can easily understand customer issues solve easily.
On a scale of 1 - 5 please rate your fluency in spoken English  3