Subject: Fw: Tech Support Candidate - Bhavya Kushwaha
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 10:20:32 +0000

no
________________________________
From: Bhavya Kushwaha <[email-masked]>
Sent: Thursday, July 21, 2022 10:41 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Bhavya Kushwaha

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Bhavya Kushwaha
E-mail  [email-masked]
Phone Number    (91) 8279646110
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Muzaffarnagar
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Before you restart or shut down your device, make sure to save all necessary work to prevent data loss.Then Restart My Device Many basic problems can be solved simply by restarting your device. This clears caches, and forces the device to re-load the program or web page you may be having issue with, rather than use something that may be partially wrong.After rebooting, check if you are still having the same problem again. Many times, this is all that's needed to fix issues you may have Make Sure the Internet Connection Works then Search On google What You want  Make sure search results load properly.If searching doesn't work, then there's reason to believe that you're not connected to the Internet. Fix the connection issue before proceeding.Then Check if the Website is Down for Everybody or Just Me.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Firstly, Put the speaker in pairing mode then hold a Bluetooth button. Switch -on Bluetooth on mobile phone connect.Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.Wait for the phone to connect  and Play music.
What according to you makes you a good candidate for customer service or technical support job? According to my opinion "Customer First" is a mantra for any Organisation to suceed in its business.Being responsive with positive attitue, taking accountability & ownership, understanding Customer issues as a partner and providing proactive cost effective and best solutions towards the problems before the Customer realizes would definitely differentiate you from others.Quick  response , We identified customer need & wants, keep always smiling , Attitude, Well Dress  , given proper to the point  answer ,  always work positive  , time management ,flexible ,organize work.And my technical support Job I have always been fascinated by technology, and I enjoy working with people. It's my hobby to solve the customers' issues, and I enjoy troubleshooting other's issues.I want to use my technical know-how to directly solve issues customers are having. I want to be the person that makes life easier and more enjoyable for folks who've run into a problem.I have Keen knowledge Coding ,data algorithm ,Networking so i Believe solve problem easily.
On a scale of 1 - 5 please rate your fluency in spoken English  4