Subject: Fw: Tech Support Candidate - Sachin Grover
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 10:03:10 +0000

no
________________________________
From: Sachin Grover <[email-masked]>
Sent: Saturday, July 23, 2022 10:37 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Sachin Grover

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Sachin Grover
E-mail  [email-masked]
Phone Number    (132105) 8816078255
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Lohari
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na
Previous Employer 1     Na
Previous Employer 2     Na
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly during my working time I'm just focus on my work non another than other things. But if unfortunately i got error, i will try resolve it but if it not resolved I will get help to my senior colleague.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Firstly I open Bluetooth device and after that I will paired to Bluetooth device.
What according to you makes you a good candidate for customer service or technical support job? As I am fresher. To be very honest I don't know about this job but as a self confidence and quick learner I will try to do best for my organization.
On a scale of 1 - 5 please rate your fluency in spoken English  4