Subject: Fw: Tech Support Candidate - MUKUL AGRAWAL
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 09:58:13 +0000

no
________________________________
From: MUKUL AGRAWAL <[email-masked]>
Sent: Saturday, July 23, 2022 1:30 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - MUKUL AGRAWAL

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    MUKUL AGRAWAL
E-mail  [email-masked]
Phone Number    (+91) 8077179945
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      ALIGARH
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Clear Browser Cache.
Check Your System Date/Time.
Make Sure Javascript Is Enabled.
Check Your Extensions.
Change From HTTPS to HTTP.
Check if the Website Is Down
Check DNS Settings.
Use a VPN Service.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.open your mobile  phone bluetooth
2. open your buletooth speaker.
3. search the buletooth speaker in your mobile phone bluetooth search.
4.when you find the name of your bluetoothspeaker in your mobile click on it.
5.and then your buletooth speaker is connected to the mobile phone.
What according to you makes you a good candidate for customer service or technical support job? I think , I am good for technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English  3