Subject: Fw: Tech Support Candidate - HARSH MEHTA
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 09:57:55 +0000

no
________________________________
From: HARSH MEHTA <[email-masked]>
Sent: Saturday, July 23, 2022 4:07 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - HARSH MEHTA

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    HARSH MEHTA
E-mail  [email-masked]
Phone Number    (91) 8707471287
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Noida sector 62
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
SQL database
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        No
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I will going to open the new tab and searchfor the different website and  if the second website also gives the error then i will try the next step by clearing  browser cookies and cache and if it's still not working then there will be proxy or internet connection issue then i will going to check and resolve the connection issue and if it's still not working then i have to update my browser
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open settings and search for Bluetooth tab and
Tap on the Bluetooth .now the Bluetooth is on and then tap pair device and select the device which is to be connected
What according to you makes you a good candidate for customer service or technical support job? I have a skills like patience ,customer handling, resolving the issue in the given time, adaptable,communicating with customers by proper listening to thier problems so that customer think that I am willing to help in a positive attitude and commitment towards my work and organization
On a scale of 1 - 5 please rate your fluency in spoken English  4