Subject: Fw: Tech Support Candidate - Prashant Jadon
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 09:41:01 +0000

interview
________________________________
From: Prashant Jadon <[email-masked]>
Sent: Monday, July 25, 2022 10:15 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Prashant Jadon

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Prashant Jadon
E-mail  [email-masked]
Phone Number    (+91) 8920810027
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      gwalior
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Saveitbig       Asm     August  20000
Previous Employer 1     Udaan.com       Bdm     2019    25000
Previous Employer 2     Intex technologies      Manager 2018    25000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Restart My Internet Connection-if the connection is ok
2.I will try to clear my cache
3.then I will try to change my dns server
4.if all the things are Ok
5.then It can be the issue from the website sever end
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.open mobile setting then goto connection
>open Bluetooth make sure it’s discoverable
>turn on the Bluetooth
2. Goto your Bluetooth speaker turn on the power button and button button
3.in your mobile Bluetooth section Bluetooth speaker device will be discover there
>just tap on the name and it will connect successfully
What according to you makes you a good candidate for customer service or technical support job? I am having a technical background in computer science and have good knowledge about cloud technologies like azure and aws Along with that I do work as a freelancer for international clients for data migration from one source to another source
On a scale of 1 - 5 please rate your fluency in spoken English  4