Subject: Fw: Tech Support Candidate - Kashish Mahajan
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 09:40:28 +0000

interview
________________________________
From: Kashish Mahajan <[email-masked]>
Sent: Monday, July 25, 2022 10:19 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Kashish Mahajan

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Kashish Mahajan
E-mail  [email-masked]
Phone Number    (+91) 8394950779
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Etah
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Bandhan Bank    Assistant manager       18 july         30000
Previous Employer 1     Concentrix      Jr admin        30 October      21000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  If you’re having trouble with a website , click the padlock icon in the address bar to see if firefox has blocked insecure parts of the page.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Firstly tap on power button of bluetooth speaker
After that on bluetooth on your mobile phone
After that simply connect the mobile with speaker
What according to you makes you a good candidate for customer service or technical support job? I am the person with sound knowledge of both technical and management background which makes me a suitable candidate for this position
On a scale of 1 - 5 please rate your fluency in spoken English  5