Subject: English Language Test - Abdul Ghafoor
From: Abdul Ghafoor <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 05:40:04 -0400

Foreign Language
Screening Test

Name

Abdul
Ghafoor    /  (91) 8287084793    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

i think the customer is wrong because the online order is make
sure and deliver the perfet addres where the customer filled the addres i think
the customer is wrong way because he is not fill the correct addres so i advise
to customer that he check your status

Based on the
Situation 2 above, please draft an email response to the customer. You don't
necessarily need to know the policy of the brand, but use the best practice from
e-commerce companies that you've shopped from so far to know the
policies.

my dear customer as you know my team is not
responsible this fault beacuse there is no fault in my company beause there
meterials is good but my team will be go your home and check your tv cabinet