Subject: Fw: Tech Support Candidate - Ashish Kumar
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 09:38:44 +0000

no
________________________________
From: Ashish Kumar <[email-masked]>
Sent: Monday, July 25, 2022 10:44 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Ashish Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Ashish Kumar
E-mail  [email-masked]
Phone Number    (+91) 8448435701
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Tilak Nagar, West Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  It's depends on the error. If the website shows, taking too times to load, I will check my internet speed as well as it's correctly connected or not. If it's not working, I will wait as sometime, there may be unusual traffic on the website, which can crash the website for sometime
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. I will switch on my Bluetooth Device as well as my own device Bluetooth.
2. Then I will check all available devices shows in my mobile phone bluetooth.
3. I will select my own Bluetooth, which I want to connect and pair with it.
4. Then it will connect automatically after successful pairing.
What according to you makes you a good candidate for customer service or technical support job? I like to solve technical problem, even I don't know first how to solve it. But when starting to solve the problem, I research on the problem and find the possible way to solve the issue which have created. By this method, I have solved different issues of my own as well as my relatives problem in technical field
On a scale of 1 - 5 please rate your fluency in spoken English  3