Subject: Fw: Tech Support Candidate - Tanya Joshi
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 09:29:38 +0000

no
________________________________
From: Tanya Joshi <[email-masked]>
Sent: Monday, July 25, 2022 11:12 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Tanya Joshi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Tanya Joshi
E-mail  [email-masked]
Phone Number    (91) 8527383227
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Rohini new delhi
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Linux
Networking - basic
Networking - advance
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Wipro   Wipro   Wipro   21000
Previous Employer 1     Teleperformance         Teleperformance         Teleperformance         27000
Previous Employer 2     Na      Na      Na      Na
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1) First, try and rebooting your computer. ...
2) Check for malware, viruses, and spyware. ..
3) .Try a different home page. ..
4) .Clear all cached data. ...
5) If all else fails, try returning your browser to default settings through Internet Options.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1) swipe down from the top of the screen.
2) Touch and hold Bluetooth .
3) Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
4) Tap the name of the Bluetooth device you want to pair with your device.
5) Follow any on-screen instructions
What according to you makes you a good candidate for customer service or technical support job? 1) Good communication skills
2) Technical skills .
On a scale of 1 - 5 please rate your fluency in spoken English  5