Subject: Fw: Tech Support Candidate - Bidyut Bikash Dutta
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 09:29:19 +0000

no
________________________________
From: Bidyut Bikash Dutta <[email-masked]>
Sent: Monday, July 25, 2022 11:26 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Bidyut Bikash Dutta

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Bidyut Bikash Dutta
E-mail  [email-masked]
Phone Number    (91) 9101153155
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Jorhat Assam
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Sysnet global technologies pvt ltd      Resident Engineer       NA      17000
Previous Employer 1     Avid Communication      Field Engineer          10000
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  At first I will check the network connection, that after I will check the URL, wheather it is correct or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn on bluetooth in both devices
2. Put the speaker in pairing mode
3. Wait for the phone to connect
4. Connect and play music.
What according to you makes you a good candidate for customer service or technical support job? Try to resolve the customer's issue as soon as possible.
On a scale of 1 - 5 please rate your fluency in spoken English  4