Subject: Fw: Tech Support Candidate - Srijan Singh Dixit
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 09:29:10 +0000

no
________________________________
From: Srijan Singh Dixit <[email-masked]>
Sent: Monday, July 25, 2022 11:29 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Srijan Singh Dixit

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Srijan Singh Dixit
E-mail  [email-masked]
Phone Number    (91) 9625228109
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      New Ashok Nagar
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Networking - advance
Speakers & Audio
Troubleshooting
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Niti Technologies India Software        Frontend Developer      15July  17000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I check the internet connection is proper or not ,if it is proper connected than I go to another step.

1- Click on wifi symbol and open network & internet setting.
2- Than click on wi-fi section ,than click on network and sharing center.
3- Than click on wi-fi(wi-fi name),after that click on "Properties".
4- After that click on IPV4 than click on properties.
5- Than select the "Use the following DNS server addresses.
6- After that put DNS server
   Preferred DNS server  8.8.8.8
   Alternate DNS server  0.0.4.4
7-   Than check in "Validate settings upon exit" and press on "OK"
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1- Turn on Bluetooth  in mobile and power on bluetooth speaker.
2-  Open bluetooth  and than scan for new device in mobile .
3- After scanning select the device name (speaker) and make pairing .
 NOTE-- (In some devices we have to press volume + button or power button for 10 seconds to make a pair.If device has latest version of bluetooth than it connect easily from only Mobile.)

4- After that speaker is connected with mobile .
What according to you makes you a good candidate for customer service or technical support job? I understand technical support is a role that requires the ability to manage lots of tasks concurrently, the ability to demonstrate exceptional communication and problem solving skills.
"I am fully committed, knowledgeable and confident employee who possesses the necessary skills, qualities , and experience  to meet the demands of the job description."
If you hire me within this technical support position , I will  quikly get uo to speed in the role and start contributing to the team's objectives so that you immediately see the positive return on you7r investment .
On a scale of 1 - 5 please rate your fluency in spoken English  4