Subject: Fw: Tech Support Candidate - Prerna Gangwar
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 09:28:19 +0000

no
________________________________
From: Prerna Gangwar <[email-masked]>
Sent: Monday, July 25, 2022 12:03 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Prerna Gangwar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Prerna Gangwar
E-mail  [email-masked]
Phone Number    (243502) 9548195851
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Kabeer excellence       Lab trainee     22 july 10000
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will check the Web address for typos. Make sure my internet connection is working normally.then contact the website owner.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Swipe down from the top of the screen. Touch and hold Bluetooth. Tap pair new device. Tap the name of the Bluetooth device i want to pair with my device.
What according to you makes you a good candidate for customer service or technical support job? Communication skills, problem solving, and passion for customer service.
On a scale of 1 - 5 please rate your fluency in spoken English  4