Subject: Fw: Tech Support Candidate - Vijay Saxena
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 09:25:12 +0000

no
________________________________
From: Vijay Saxena <[email-masked]>
Sent: Monday, July 25, 2022 12:48 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Vijay Saxena

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Vijay Saxena
E-mail  [email-masked]
Phone Number    (+91) 8882628001
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Najafgarh
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. I'll make sure that my Internet is working properly.
2. I'll refresh the web page.
3. I'll check if the server of the website is down or not .
4. I'll restart the browser and system.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Swipe down menu bar from the top of the screen.
2. Touch and hold Bluetooth .
3. Tap Pair new device.
4. Tap the name of the Bluetooth speaker.
5. Connect
What according to you makes you a good candidate for customer service or technical support job? 1. Greetings
2. Behaviour
3. Customer Satisfaction
4. Language Fluency
On a scale of 1 - 5 please rate your fluency in spoken English  4