Subject: Fw: Tech Support Candidate - MANAS SARKAR
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 09:24:30 +0000

no
________________________________
From: MANAS SARKAR <[email-masked]>
Sent: Monday, July 25, 2022 12:53 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - MANAS SARKAR

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    MANAS SARKAR
E-mail  [email-masked]
Phone Number    (+91) 8918731787
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      SHILLONG
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Gvr Technolabs pvt ltd  Software engineer tester        15th august 2022        19000
Previous Employer 1     Galaxy Technologies     SERVICE ENGINEER        30thnovember 2020       25000
Previous Employer 2     MUDRAKSHI HYTECH INDIA PVT LTD  SERVICE ENGINEER        15th august 2018        30000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  At first check internet connection then check giver url writen correct or not .
Please list the steps to connect a Bluetooth speaker to your mobile phone.      At first switch on both mobile and bluetooth speakers bluetooth and refresh bluetooth search option from mobile and then show than name of blutooth speaker name on mobile and then  pair the device and connect.
What according to you makes you a good candidate for customer service or technical support job? I am experience for the same more than 5 year..I like the job very much
On a scale of 1 - 5 please rate your fluency in spoken English  4