Subject: Fw: Tech Support Candidate - Paritosh dixit
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Jul 2022 09:24:22 +0000

no
________________________________
From: Paritosh dixit <[email-masked]>
Sent: Monday, July 25, 2022 1:20 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Paritosh dixit

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Paritosh dixit
E-mail  [email-masked]
Phone Number    (+91) 8707230127
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      vijay nagar, Delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        tdk     rewari  saturday        22000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Used a case management tool
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Before we can get to the troubleshooting tips, it’s important to understand what can cause a website not to load. Everything from server issues to computer users to internet service provider (ISP) issues to problems with the website itself can contribute to this frustrating phenomenon.

It can feel like a phenomenon, like some dark magic has taken over your site. But there’s nothing mysterious about unplanned website downtime. If you’re getting error messages like the ones below, it’s important to understand possible sources.

URL was not found on this server.
Website not available.
The 504 code page.
Sometimes you get one of the above messages or the website only partially loads and then hangs. When it comes to server problems, the most common causes are issues with an operating system or network, or a physical machine somewhere in the chain of data transmission loses power.

With over 1.3 billion websites on the internet, the comforting thought is you’re not alone. Every site experiences downtime at some point.
Use a website down checker
Use a ping checker
Run step-by-step diagnostics
Conduct a Traceroute
Use network and website monitoring software
Please list the steps to connect a Bluetooth speaker to your mobile phone.      make sure Bluetooth is enabled by either right-clicking the Bluetooth icon in the Notifications area or going to Control Panel > Hardware and Sound > Devices and Printers.
What according to you makes you a good candidate for customer service or technical support job? There are a lot of factor to be considered for someone to be a great candidate of a customer service job. First, I think is experience, you can always have a better trust to someone who has experience of doing something and their achievements on that experience is a great factor too. Second is attitude, a person with a positive personality will always be a good factor to any job. Someone who sees every problem as an opportunity to improve or showcase their skill is a great addition to a company. Lastly, education, though it is very important to some that you finished at least a diploma it doesn't necessarily to others. Some companies gives priority to trainings that are particular to the job you are applying.
On a scale of 1 - 5 please rate your fluency in spoken English  5