Subject: English Language Test - Faheem Akhtar
From: Faheem Akhtar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 04:53:33 -0400

Foreign Language
Screening Test

Name

Faheem
Akhtar    /  (+91 ) 8586887130
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Thank you
for contacting us and giving us to opportunity to serve  you

Accept our apologzie that problem you are facing.

We would like to let know our team tried to dliver your order but your adress
was wrong . Please share your correct adress for better assistance

We will contact you as soon as possible

Please give us some time to do what is required

Thank you so much

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Dear customer

Thank you for contacting and giving us to opportunity to serve you

We are care well for customer`s satisfaction and we are help to you

First we would like to apologzie for frustricton that you have problem.

these allow us  to solve any problem that happens and help us to improve our
service.

we are proud us that you have chossen our company for customer service

we would like to have that opportunatiy to resloe any issue and contuned
trust,

we  will promise that your order will be deliver as soon as possible and some
strict procedures will be taken

thank you for contacting