Subject: Tech Support Candidate - MANAS SARKAR
From: MANAS SARKAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 03:23:49 -0400

Tech Support
Test

Name

MANAS
SARKAR

E-mail

[email-masked]

Phone Number

(+91) 8918731787

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

SHILLONG

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Linux
Networking -
basic
Hardware - Basic
Hardware - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Gvr Technolabs pvt ltd

Software engineer
tester

15th august 2022

19000

Previous
Employer 1

Galaxy Technologies

SERVICE ENGINEER

30thnovember
2020

25000

Previous Employer 2

MUDRAKSHI HYTECH INDIA PVT
LTD

SERVICE ENGINEER

15th august 2018

30000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Did not interact
with customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

At first check internet connection then check
giver url writen correct or not .

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

At first
switch on both mobile and bluetooth speakers bluetooth and refresh bluetooth
search option from mobile and then show than name of blutooth speaker name on
mobile and then  pair the device and connect.

What according to
you makes you a good candidate for customer service or technical support
job?

I am experience for the same more than 5 year..I like the job
very much

On a scale of 1 - 5 please rate your fluency in
spoken English

4