Subject: Tech Support Candidate - Prerna Gangwar
From: Prerna Gangwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 02:33:03 -0400

Tech Support
Test

Name

Prerna
Gangwar

E-mail

[email-masked]

Phone Number

(243502) 9548195851

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Kabeer excellence

Lab trainee

22 july

10000

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

I will
check the Web address for typos. Make sure my internet connection is working
normally.then contact the website owner.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Swipe down
from the top of the screen. Touch and hold Bluetooth. Tap pair new device. Tap
the name of the Bluetooth device i want to pair with my device.

What
according to you makes you a good candidate for customer service or technical
support job?

Communication skills, problem solving, and
passion for customer service.

On a scale of 1 - 5 please rate your
fluency in spoken English

4