Subject: Tech Support Candidate - Ashish Kumar
From: Ashish Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 01:14:27 -0400

Tech Support
Test

Name

Ashish
Kumar

E-mail

[email-masked]

Phone Number

(+91) 8448435701

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Tilak Nagar, West
Delhi

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

It's depends on the error. If the website shows,
taking too times to load, I will check my internet speed as well as it's
correctly connected or not. If it's not working, I will wait as sometime, there
may be unusual traffic on the website, which can crash the website for sometime

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. I will switch on my Bluetooth Device as well
as my own device Bluetooth.

2. Then I will check all available devices shows in my mobile phone
bluetooth.

3. I will select my own Bluetooth, which I want to connect and pair with it.

4. Then it will connect automatically after successful pairing.

What
according to you makes you a good candidate for customer service or technical
support job?

I like to solve technical problem, even I don't
know first how to solve it. But when starting to solve the problem, I research
on the problem and find the possible way to solve the issue which have created.
By this method, I have solved different issues of my own as well as my relatives
problem in technical field

On a scale of 1 - 5 please rate your
fluency in spoken English

3