Subject: Tech Support Candidate - Prashant Jadon
From: Prashant Jadon <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 00:45:13 -0400

Tech Support
Test

Name

Prashant
Jadon

E-mail

[email-masked]

Phone Number

(+91) 8920810027

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

gwalior

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Saveitbig

Asm

August

20000

Previous Employer 1

Udaan.com

Bdm

2019

25000

Previous Employer 2

Intex technologies

Manager

2018

25000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. Restart My Internet Connection-if the
connection is ok

2.I will try to clear my cache

3.then I will try to change my dns server

4.if all the things are Ok

5.then It can be the issue from the website sever end

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.open mobile setting then goto connection

>open Bluetooth make sure it’s discoverable

>turn on the Bluetooth

2. Goto your Bluetooth speaker turn on the power button and button button

3.in your mobile Bluetooth section Bluetooth speaker device will be discover
there

>just tap on the name and it will connect successfully

What
according to you makes you a good candidate for customer service or technical
support job?

I am having a technical background in computer
science and have good knowledge about cloud technologies like azure and aws
Along with that I do work as a freelancer for international clients for data
migration from one source to another source

On a scale of 1 - 5
please rate your fluency in spoken English

4